Terms of Service

1. Website Use

These Terms of Service apply to your use of the Obhasa online store and to purchases made through the website. By using the website or placing an order, you agree to follow these terms as they apply to your use of the store and your purchase.

2. Products

Obhasa offers jewelry products including bracelets, earrings, necklaces, and rings. Products available for purchase are displayed on the website and may vary based on current availability.

3. Product Information

Product information is provided on the website to help customers make purchasing decisions. Customers should review the product information displayed on the relevant product page before placing an order.

4. Pricing

Prices displayed on the website apply to the products as presented at checkout. Shipping is charged separately at a flat rate of $5.99 per order.

5. Product Availability

Product availability may vary. Only products available for purchase through the website can be ordered at the time of checkout.

6. Orders

Customers are responsible for reviewing their order information before completing checkout, including the selected products and shipping address.

An order may enter the fulfillment process after payment has been successfully authorized and verified. Order cancellation and change requests are subject to the applicable order processing stage described in these terms and the Cancel / Change Order policy.

7. Payments

Available payment methods are displayed at checkout based on the customer's location, device, and applicable payment provider availability.

All payments must be successfully authorized and verified before an order can enter the fulfillment process. If a payment cannot be authorized or verified, the order may be delayed or canceled.

8. Shipping

Obhasa ships within the United States. Orders have a standard handling time of 1 business day, followed by an estimated transit time of 2–6 business days.

The order cut-off time is 5:00 PM EST, Monday–Friday. A tracking number is provided by email once the order has been shipped. Delivery times are estimates and are not guaranteed.

9. Returns

Eligible items may be returned within 30 days from the date of delivery.

• Items must be unworn and in their original condition.
• Items must not be damaged, washed, altered, or used.
• Original tags and packaging must be included when applicable.
• Customers should contact customer support before sending a return.
• Returns must be shipped within the 30-day return period.

Obhasa covers return shipping costs for eligible returns and does not charge a restocking fee.

10. Refunds

After an approved return is received and inspected, the refund will be processed to the original payment method used for the purchase.

Refunds are processed within 10 business days after the returned item has been received and approved.

11. Cancellation

Customers may request to cancel an order before it has been processed for fulfillment. Cancellation requests should be sent to customer support as soon as possible with the order number.

Once an order has entered the fulfillment process, cancellation may no longer be possible. Once an order has been shipped, it cannot be canceled.

12. Order Changes

Order changes, including shipping address or product changes, may be requested before the order enters processing.

Obhasa will do its best to accommodate a requested change, but changes cannot be guaranteed once processing has started. After shipment, an order cannot be modified.

13. Customer Responsibilities

Customers are responsible for providing complete and accurate information when placing an order, including the shipping address and information required to complete checkout.

Customers should review order details before completing checkout and contact customer support as soon as possible if an order issue or requested change needs attention.

14. Website Content

Product descriptions, images, prices, and other website content are provided to describe the products and services available through the store. Website content may be updated as the store's products and information change.

15. Intellectual Property

Content made available through the Obhasa website, including text, product information, images, and other website materials, is provided as part of the online store. Customers should not use or reproduce website content in a manner that is inconsistent with its intended use on the website.

16. Policy Updates

These Terms of Service may be updated when store information, policies, or website practices change. The updated version will include a revised “Last Updated” date.