Privacy Policy

About This Privacy Policy

This Privacy Policy explains, in general terms, how information may be involved when you visit the Obhasa website, place an order, make a payment, request shipping, or contact our customer support team.

We aim to handle customer information in a clear and responsible manner and use information as needed to operate the store, manage orders, provide customer support, communicate with customers, and maintain website functionality.

1. Orders

When you place an order, information associated with the order may be involved in processing and managing your purchase. This can include information you provide during checkout, such as your name, contact details, shipping information, and order details.

Order-related information may be used to process your purchase, arrange delivery, maintain order records, respond to questions, and address issues relating to an order.

2. Payments

Payment information is involved when you complete a purchase. Available payment methods include Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, UnionPay, PayPal, Venmo, Google Pay (G Pay), and Shop Pay (Shop).

Payments must be successfully authorized and verified before an order can enter the fulfillment process. If a payment cannot be authorized or verified, the order may be delayed or canceled.

3. Shipping

Shipping information provided during checkout may be used to prepare and manage delivery of your order.

Shipping-related information may include the delivery address, order details, and information needed to manage shipment status and tracking. A tracking number is provided by email once an order has been shipped.

4. Customer Support

If you contact our customer support team, information you provide may be used to respond to your request and assist with your order or other store-related question.

Depending on the nature of your request, customer support may need order-related information, contact information, or other details you provide so that the issue can be reviewed and addressed.

5. Website Operation

Information may be involved when you browse or interact with the website. Certain information may be generated or provided as part of normal website operation.

This information may be used as needed to operate the website, support available features, process customer interactions, and maintain normal store functionality.

6. Order Management

Information associated with an order may be used to manage the order from checkout through fulfillment and delivery.

This can include reviewing order details, confirming payment status, managing fulfillment, providing shipping information, handling returns or refunds, and responding to order-related issues.

7. Customer Communications

Contact information may be used to communicate with you about your order and customer support requests.

For example, order-related communications may include information about shipment status and tracking. Customer support communications may also use information you provide so that we can respond to your request.

8. Cookies and Similar Technologies

The website may use cookies or similar technologies as part of normal website operation. These technologies can support website functionality and help the site remember or process information associated with your interaction with the website.

The specific cookies or similar technologies used by the website may depend on the website's current technical configuration. This policy does not identify specific cookie names, tracking identifiers, analytics providers, advertising providers, or other technical services that have not been specifically confirmed.

9. Information Security

We take reasonable care in handling information associated with customers and store operations. Access to information may be managed as needed for order processing, website operation, customer support, and related store activities.

Because the exact technical security configuration may change over time, this policy does not make specific claims about encryption standards, security certifications, or other technical security measures that have not been confirmed.

Information Use Overview