Privacy Policy

Last Updated: May 16, 2026

Welcome to Obhasa. At Obhasa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our website, place an order, contact customer support, or otherwise interact with our services.

This Privacy Policy applies to all users, visitors, and customers of our website and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Obhasa may collect personal and non-personal information when customers interact with our website or services.

Personal Information

Personal information may include:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history
• Account login details

Customers provide this information voluntarily when:

• Creating an account
• Placing an order
• Contacting customer support
• Subscribing to communications
• Participating in promotions or surveys

Non-Personal Information

We may also automatically collect non-personal information such as:

• Browser type
• Device information
• IP address
• Operating system
• Website usage activity
• Referral sources
• Pages viewed
• Time spent on pages

This information helps us improve website functionality, security, and customer experience.

2. How We Use Your Information

Obhasa uses collected information for legitimate business and operational purposes.

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Deliver shipping notifications
• Respond to inquiries
• Improve website performance
• Prevent fraud and unauthorized activity
• Customize customer experience
• Analyze website traffic and usage
• Comply with legal obligations

We may also use email addresses to send promotional communications when customers choose to receive them.

Customers may unsubscribe from marketing emails at any time.

3. Payment Information

Payment transactions are processed through secure third-party payment providers.

Obhasa does not directly store complete payment card details on our servers.

Payment processors may collect and process:

• Billing information
• Payment card details
• Transaction authorization data

These providers maintain their own privacy and security practices.

Customers are encouraged to review the policies of payment providers used during checkout.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and website performance.

Cookies may help us:

• Remember customer preferences
• Maintain shopping cart functionality
• Analyze website traffic
• Improve navigation
• Personalize content
• Enhance security

Customers may modify browser settings to refuse cookies or notify them when cookies are being used.

Please note that disabling cookies may affect certain website features and functionality.

5. How We Share Information

Obhasa does not sell customer personal information to third parties.

However, we may share information with trusted service providers necessary for business operations, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Analytics providers
• Customer service platforms
• Fraud prevention services

These third parties may access information only as necessary to perform services on our behalf.

We may also disclose information when required by:

• Applicable law
• Court order
• Government request
• Legal process
• Protection of company rights or safety

6. Shipping and Delivery Providers

To fulfill customer orders, shipping information may be shared with delivery carriers such as:

• USPS
• UPS
• FedEx

Shared information may include:

• Recipient name
• Shipping address
• Contact information
• Tracking details

This information is used solely for shipment processing and delivery services.

7. Data Retention

Obhasa retains personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Meet legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Retention periods may vary depending on:

• Legal requirements
• Tax obligations
• Operational needs
• Fraud prevention purposes

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect customer information.

Security measures may include:

• Secure website encryption
• Restricted data access
• Payment security protocols
• Monitoring systems
• Fraud prevention tools

Although we strive to protect personal information, no method of electronic transmission or storage is completely secure.

Customers use the website and submit information at their own risk.

9. Customer Rights and Choices

Depending on applicable laws and location, customers may have rights regarding their personal information.

These rights may include:

• Accessing personal information
• Correcting inaccurate data
• Requesting deletion of information
• Limiting certain data processing activities
• Opting out of marketing communications

Customers may submit privacy-related requests by contacting support@obhasa.com.

We may request identity verification before processing certain requests.

10. Marketing Communications

Customers may receive promotional emails regarding:

• New products
• Promotions
• Discounts
• Store updates
• Marketing campaigns

Marketing communications are optional.

Customers can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Contacting customer support directly

Even after opting out of marketing emails, customers may still receive transactional communications related to:

• Orders
• Shipping updates
• Account activity
• Customer support

11. Children’s Privacy

Obhasa does not knowingly collect personal information from children under the age required by applicable law.

Our website and services are intended for general audiences and adult users.

If we become aware that information from a child has been collected unintentionally, we will take reasonable steps to remove the information promptly.

Parents or guardians who believe a child has submitted personal information may contact us at support@obhasa.com.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Obhasa is not responsible for:

• Third-party privacy practices
• External website content
• Security of external services
• Data collection by third parties

Customers should review the privacy policies of any external websites they visit.

Accessing third-party services is done at the user’s own discretion and risk.

13. International Data Transfers

Customer information may be processed or stored in locations outside the customer’s country or region.

By using our website, customers acknowledge that information may be transferred to jurisdictions with different data protection laws.

We take reasonable measures to protect information during international data processing activities.

14. Fraud Prevention and Security Monitoring

To maintain website integrity and transaction security, Obhasa may monitor activity for:

• Fraud prevention
• Unauthorized access
• Security threats
• Suspicious transactions
• Abuse of services

We reserve the right to suspend or restrict accounts involved in suspicious or unlawful activity.

15. Changes to This Privacy Policy

Obhasa reserves the right to update or modify this Privacy Policy at any time without prior notice.

Changes may occur due to:

• Legal requirements
• Operational updates
• Security improvements
• Service enhancements
• Regulatory compliance

Updated versions of this Privacy Policy become effective immediately upon posting to the website.

Customers are encouraged to review this page periodically for updates.

Continued use of the website after policy changes constitutes acceptance of the revised Privacy Policy.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Thank you for trusting Obhasa. We are committed to maintaining transparency, protecting customer privacy, and providing a secure shopping experience for every visitor and customer.