Shipping Policy

Store: Obhasa
Website: Obhasa.com
Email: support@obhasa.com
Customer Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday
Order Processing Cut-Off: 5:00 PM EST, Monday – Friday
Shipping Rate: $6.99 Flat Rate
Products: Necklaces, Earrings, Rings, Bracelets

At Obhasa, we are committed to providing a clear, reliable, and convenient shipping experience for every customer. This Shipping Policy explains how orders are processed, prepared, shipped, tracked, and delivered when you purchase products from Obhasa.com.

We offer fashion jewelry including necklaces, earrings, rings, and bracelets, and we take reasonable care to package each order appropriately so that your items can be transported safely from our fulfillment process to your delivery address.

This policy provides important information about shipping costs, order processing times, estimated transit times, delivery carriers, tracking, delivery issues, incorrect addresses, damaged packages, lost shipments, and customer support.

By placing an order with Obhasa, you acknowledge and agree to the shipping terms described below.

1. Shipping at a Glance

Obhasa offers standard shipping with a simple $6.99 flat-rate shipping fee.

Handling time and transit time are separate. Handling time is the period required for Obhasa to prepare your order for shipment. Transit time begins after the package has been handed to the shipping carrier.

2. Shipping Cost

Obhasa provides a $6.99 flat-rate standard shipping charge for eligible orders.

The applicable shipping charge is displayed during checkout before an order is submitted.

The $6.99 standard shipping fee covers the normal shipping service offered by Obhasa. Any applicable taxes or other charges required by law will be displayed separately during checkout when applicable.

Obhasa does not intentionally add undisclosed shipping charges after an order has been placed.

3. Order Processing and Handling Time

Obhasa's standard handling time is 1 business day.

After an order has been successfully placed and payment has been authorized, our fulfillment process begins. This may include verifying order information, confirming product availability, preparing jewelry items, inspecting merchandise, securely packaging products, generating shipping documentation, and transferring the package to the selected carrier.

Our order processing cut-off time is 5:00 PM EST, Monday through Friday.

Orders received before the cut-off time are processed according to our normal one-business-day handling schedule. Orders received after the cut-off time are treated as being received on the next business day for processing purposes.

If a Monday or another business day is a recognized holiday, processing will resume on the next applicable business day.

Handling time does not include carrier transit time.

4. Estimated Transit Time

After your order has completed handling and has been transferred to the carrier, the estimated standard transit time is 2–6 business days.

The typical overall delivery timeframe is therefore approximately 3–7 business days, combining one business day for handling with two to six business days of carrier transit.

These are estimated delivery timeframes rather than guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier network, transportation conditions, weather, holidays, package volume, address accuracy, and other circumstances that may affect shipment.

Obhasa uses a customer-facing 2–6 business-day transit estimate to provide a reasonable standard window across the carriers and destinations we serve.

5. Delivery Services and Shipping Carriers

Obhasa ships orders through established domestic carriers, including:

• USPS
• UPS
• FedEx

The carrier used for an individual order may depend on the destination, package characteristics, shipping availability, fulfillment requirements, and carrier network coverage.

Customers may not always be able to select a specific carrier. Unless a particular service is specifically displayed during checkout, Obhasa reserves the right to select an appropriate carrier for the shipment.

USPS

USPS provides domestic package delivery services and tracking for applicable services. Actual delivery times may vary depending on the origin, destination, package volume, and other carrier conditions.

UPS

UPS provides domestic ground shipping services and tracking. Delivery times may vary depending on the destination and selected service.

FedEx

FedEx provides domestic shipping services and tracking. Delivery times may vary depending on the destination, service type, and transportation conditions.

Because delivery times can vary by carrier and destination, customers should allow the full 2–6 business-day transit window before considering a shipment outside the standard estimated timeframe.

6. Shipping Confirmation

Once your order has been processed and shipped, Obhasa will provide shipping confirmation information when available.

Shipping confirmation may include:

• Order number
• Shipment status
• Carrier name
• Tracking number
• Tracking information or tracking access
• Shipping destination

A tracking number may not immediately display movement after a shipping label has been created. The carrier may need to physically receive and scan the package before detailed tracking information becomes available.

A temporary period without tracking movement does not necessarily mean that an order has been lost or delayed.

7. Order Tracking

Customers can use the tracking information provided with their shipping confirmation to monitor shipment progress.

Depending on the carrier, tracking may display statuses such as:

Tracking information is controlled and updated by the applicable carrier. Obhasa does not control the timing or frequency of individual carrier scans.

8. Delivery Address Requirements

Customers are responsible for entering a complete and accurate delivery address during checkout.

Please carefully verify all address details before submitting your order, including:

• Recipient's full name
• Street address
• Apartment, suite, or unit number
• City
• State
• ZIP code
• Any other information necessary for successful delivery

An incomplete or incorrect address may cause delivery delays, unsuccessful delivery attempts, additional carrier handling, or the return of a package.

If you discover that your shipping address is incorrect after placing an order, contact support@obhasa.com as soon as possible.

Obhasa will make reasonable efforts to assist with an address correction while an order remains in our fulfillment process. However, we cannot guarantee that an address can be changed after an order has been processed, packed, or transferred to a carrier.

Once a package is in the carrier network, any address modification may be subject to the carrier's own policies and restrictions.

9. Delivery Estimates Are Not Guaranteed

Obhasa provides shipping estimates to help customers understand when an order is expected to arrive.

The standard delivery timeframe is:

1 business day handling + 2–6 business days transit = approximately 3–7 business days total.

This timeframe is an estimate and is not a guaranteed delivery date.

Carrier delivery times may be affected by circumstances including:

• Severe weather
• Transportation delays
• High shipment volumes
• Natural disasters
• Public holidays
• Staffing issues
• Routing changes
• Incorrect addresses
• Failed delivery attempts
• Carrier operational issues
• Other circumstances outside Obhasa's reasonable control

10. Delayed Shipments

If your order has not arrived within the estimated delivery window, please check the tracking information first.

A package may continue moving through the carrier network even when tracking information has not been updated recently.

If the shipment appears to be delayed beyond the expected timeframe, contact Obhasa at support@obhasa.com with your order number and tracking number.

Our support team will review the available information and assist you as appropriate.

Obhasa cannot guarantee carrier delivery dates and is not responsible for delays caused by circumstances outside our reasonable control.

11. Lost Packages

If your package has not arrived and tracking does not show a successful delivery, please contact Obhasa at support@obhasa.com.

Please provide:

• Order number
• Customer name
• Shipping address
• Tracking number
• Description of the issue

We may review the shipment status and, when appropriate, work with the applicable carrier to determine the status of the package.

Customers should contact us promptly when a shipment appears to be lost or significantly delayed so that appropriate steps can be taken.

12. Packages Marked as Delivered but Not Received

If carrier tracking indicates that your order was delivered but you cannot locate it, please check the following locations before contacting us:

1. Front door or porch
2. Side or rear entrance
3. Mailbox or parcel locker
4. Garage or other designated delivery area
5. Building reception desk
6. Apartment or property management office
7. Mailroom
8. Other household members
9. Neighbors who may have accepted the package

Please also review the carrier's tracking information for delivery notes or location information.

If the package remains missing after these checks, contact support@obhasa.com with your order number and tracking information.

The carrier's delivery record will be considered when reviewing a missing-package inquiry. Obhasa cannot guarantee reimbursement for packages that the carrier confirms as delivered to the address provided by the customer.

13. Damaged Packages

Obhasa takes reasonable care when packaging necklaces, earrings, rings, bracelets, and other jewelry products for shipment. Nevertheless, packages can occasionally be damaged during transportation.

If your package arrives visibly damaged, please retain the original packaging and contact support@obhasa.com as soon as possible.

To help us investigate the issue, please provide:

• Order number
• Description of the damage
• Photographs of the outer package
• Photographs of the shipping label
• Photographs of the damaged product
• Any other relevant information

Please do not discard the shipping packaging until the matter has been reviewed, as the original packaging may be useful when evaluating a carrier-related damage claim.

14. Incorrect or Missing Items

If you receive an item that differs from what you ordered, or if an item appears to be missing from your shipment, contact Obhasa at support@obhasa.com.

Please provide your order number and clearly explain the issue.

For the fastest review, customers may also provide photographs of the received products and packaging when appropriate.

Obhasa will review the order details and determine the appropriate resolution based on the circumstances and applicable policies.

15. Shipping During Weekends and Holidays

Our standard order handling schedule is based on business days.

The order processing cut-off is 5:00 PM EST, Monday through Friday.

Saturday and Sunday are not counted as standard handling days.

Carrier delivery schedules may differ. Some carriers may offer weekend delivery in certain areas and for certain services. Such delivery schedules are controlled by the carrier and are not guaranteed by Obhasa.

16. Holiday and High-Volume Periods

During holidays, promotional periods, seasonal events, or unusually high order volumes, orders may experience longer processing or transit times.

Obhasa will make reasonable efforts to maintain the standard one-business-day handling period. However, circumstances such as increased order volume or carrier congestion may affect the final delivery date.

Customers should consider the estimated 3–7 business-day total timeframe when planning purchases for important dates or events.

17. Shipping Restrictions and Special Destinations

Shipping availability may vary by destination and carrier.

Certain destinations may require additional transit time because of geographic location, carrier network availability, or other logistical factors.

Therefore, Obhasa's standard 2–6 business-day transit estimate should be treated as a general estimate rather than a guarantee for every destination.

Any shipping options or applicable charges available for a particular destination will be shown during checkout when applicable.

18. Order Cancellation or Modification

If you need to cancel or modify an order, contact support@obhasa.com as soon as possible after placing the order.

Obhasa will make reasonable efforts to accommodate cancellation or modification requests while an order is still being processed.

However, once an order has entered fulfillment, been packed, or been transferred to a carrier, we may no longer be able to cancel or modify it.

Once an order has shipped, customers may need to follow the applicable carrier's procedures for delivery changes or other shipment modifications.

19. Shipping Charges and Returns

The standard shipping charge for Obhasa orders is $6.99.

Shipping charges may be treated separately from merchandise costs when a return, refund, cancellation, or other order adjustment is processed.

Whether an original shipping charge is refundable depends on the circumstances and the applicable Obhasa Return & Refund Policy.

Customers with questions about shipping charges associated with a particular return or refund may contact support@obhasa.com.

20. Customer Responsibility

Customers are responsible for:

• Providing a complete and accurate shipping address
• Reviewing order information before checkout
• Monitoring tracking information after shipment
• Being available to receive packages when necessary
• Contacting Obhasa promptly about delivery issues
• Retaining damaged packaging when a damage claim may be necessary

Providing accurate information helps reduce avoidable delivery delays and shipping problems.

21. Shipping Time Summary

The following table summarizes Obhasa's standard shipping terms:

22. Customer Support

Our customer support team is available to assist with questions regarding order processing, shipping, tracking, delivery delays, damaged packages, missing packages, and other shipping-related concerns.

Obhasa Customer Support

Email: support@obhasa.com
Hours: 8:00 AM – 7:00 PM EST
Days: Monday – Saturday

When contacting us regarding an existing order, please include your order number whenever possible. If your order has already shipped, including the tracking number can help us locate the relevant shipment information more efficiently.

23. Policy Updates

Obhasa may update this Shipping Policy when necessary to reflect changes in our fulfillment process, shipping services, carrier arrangements, delivery destinations, or business practices.

The most current version of this policy will be made available on Obhasa.com.

Customers are encouraged to review the current Shipping Policy before placing an order if they have questions about shipping costs, processing times, delivery estimates, or carrier services.

24. Contact Obhasa

If you have any questions about this Shipping Policy or your order, please contact:

Company: Obhasa
Website: Obhasa.com
Email: support@obhasa.com
Address: 8442 Noble Ave, North Hills, CA, United States
Support Hours: 8:00 AM – 7:00 PM EST, Monday – Saturday

Obhasa is committed to providing transparent shipping information and a dependable fulfillment experience for every customer purchasing our necklaces, earrings, rings, bracelets, and other jewelry products.