Shipping & Delivery Policy

Last Updated: September 10, 2026

Shipping Overview

Obhasa currently ships orders within the United States. Orders are prepared for shipment within the stated handling time and then transported by the selected shipping carrier. Delivery timing consists of both order handling and carrier transit time.

Stage Time What It Means
Handling Time 1 business day Time needed to process the order before shipment.
Transit Time 2–6 business days Time the shipment is expected to spend in transit after it has been shipped.
Total Estimated Delivery 3–7 business days 1 business day of handling plus 2–6 business days of transit.

1. Shipping Area

Obhasa ships orders within the United States.

2. Order Processing

Orders are prepared for shipment during the stated handling period. Order processing must be completed before the shipment enters transit.

The handling time is separate from carrier transit time. The total estimated delivery period combines both stages.

3. Handling Time

The standard handling time is 1 business day. Handling time refers to the period required to process an order before it is shipped.

4. Transit Time

After an order has been shipped, the expected carrier transit time is 2–6 business days. Transit time begins after the order has entered shipment.

5. Estimated Delivery

Estimated delivery time is calculated by combining the handling and transit periods.

Component Estimated Time
Order handling 1 business day
Carrier transit 2–6 business days
Total estimated delivery 3–7 business days

Delivery times are estimates and are not guaranteed. Actual delivery may take longer because of carrier operations, weather, holidays, or other circumstances beyond our control.

6. Shipping Cost

A flat shipping rate of $5.99 per order applies to orders shipped within the United States.

7. Shipping Carriers

Shipping Carriers Availability
USPS United States shipments
UPS United States shipments
FedEx United States shipments

8. Order Cut-off Time

The order cut-off time is 5:00 PM EST, Monday–Friday. Orders are subject to the stated handling time of 1 business day.

9. Tracking

Once an order has been shipped, a tracking number will be provided and sent to the customer by email. Customers can use the tracking information to follow the shipment.

10. Delivery Delays

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather, holidays, or other circumstances beyond our control.

If your shipment is delayed, please review the tracking information provided by email. If you need further assistance, contact our customer support team.

11. Lost Packages

If the carrier confirms that a package has been lost in transit, please contact our customer support team.

We will review the available tracking information and shipment details and work with the carrier to resolve the issue. An appropriate solution will be provided based on the circumstances.

12. Missing Packages

If an item is missing from your order after delivery, please contact our customer support team as soon as possible.

Please provide your order information so we can review the order and shipment details and assist with the issue. Depending on the circumstances, an appropriate replacement or refund may be provided.

13. Incorrect Customer-Provided Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned or cannot be delivered because of an incorrect or incomplete address provided by the customer, please contact our support team for assistance. Additional shipping arrangements may be required.

14. Customer Support

If you have a question about shipping, tracking, delays, lost packages, missing items, or delivery issues, please contact our customer support team.

Email Support
support@obhasa.com
Support Hours
8:00 AM – 7:00 PM EST
Monday – Saturday