Shipping & Delivery Policy
Last Updated: September 10, 2026
Shipping Overview
Obhasa currently ships orders within the United States. Orders are prepared for shipment within the stated handling time and then transported by the selected shipping carrier. Delivery timing consists of both order handling and carrier transit time.
| Stage | Time | What It Means |
|---|---|---|
| Handling Time | 1 business day | Time needed to process the order before shipment. |
| Transit Time | 2–6 business days | Time the shipment is expected to spend in transit after it has been shipped. |
| Total Estimated Delivery | 3–7 business days | 1 business day of handling plus 2–6 business days of transit. |
1. Shipping Area
Obhasa ships orders within the United States.
2. Order Processing
Orders are prepared for shipment during the stated handling period. Order processing must be completed before the shipment enters transit.
The handling time is separate from carrier transit time. The total estimated delivery period combines both stages.
3. Handling Time
The standard handling time is 1 business day. Handling time refers to the period required to process an order before it is shipped.
4. Transit Time
After an order has been shipped, the expected carrier transit time is 2–6 business days. Transit time begins after the order has entered shipment.
5. Estimated Delivery
Estimated delivery time is calculated by combining the handling and transit periods.
| Component | Estimated Time |
|---|---|
| Order handling | 1 business day |
| Carrier transit | 2–6 business days |
| Total estimated delivery | 3–7 business days |
Delivery times are estimates and are not guaranteed. Actual delivery may take longer because of carrier operations, weather, holidays, or other circumstances beyond our control.
6. Shipping Cost
A flat shipping rate of $5.99 per order applies to orders shipped within the United States.
7. Shipping Carriers
| Shipping Carriers | Availability |
|---|---|
| USPS | United States shipments |
| UPS | United States shipments |
| FedEx | United States shipments |
8. Order Cut-off Time
The order cut-off time is 5:00 PM EST, Monday–Friday. Orders are subject to the stated handling time of 1 business day.
9. Tracking
Once an order has been shipped, a tracking number will be provided and sent to the customer by email. Customers can use the tracking information to follow the shipment.
10. Delivery Delays
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather, holidays, or other circumstances beyond our control.
If your shipment is delayed, please review the tracking information provided by email. If you need further assistance, contact our customer support team.
11. Lost Packages
If the carrier confirms that a package has been lost in transit, please contact our customer support team.
We will review the available tracking information and shipment details and work with the carrier to resolve the issue. An appropriate solution will be provided based on the circumstances.
12. Missing Packages
If an item is missing from your order after delivery, please contact our customer support team as soon as possible.
Please provide your order information so we can review the order and shipment details and assist with the issue. Depending on the circumstances, an appropriate replacement or refund may be provided.
13. Incorrect Customer-Provided Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned or cannot be delivered because of an incorrect or incomplete address provided by the customer, please contact our support team for assistance. Additional shipping arrangements may be required.
14. Customer Support
If you have a question about shipping, tracking, delays, lost packages, missing items, or delivery issues, please contact our customer support team.
Monday – Saturday