Shipping & Delivery

Last Updated: May 16, 2026

Welcome to Obhasa. We are committed to providing a secure, transparent, and efficient shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, delivered, and supported after purchase.

This policy applies to all orders placed through our website for products including bracelets, earrings, necklaces, and rings.

By placing an order with Obhasa, you agree to the terms and conditions outlined below.

1. Order Processing

All orders are processed during our regular business operating days.

Orders placed before 5:00 PM EST are typically processed on the same business day.

Orders submitted after the daily cut-off time, on weekends, or during public holidays will begin processing on the next business day.

Before shipment, every order goes through:

• Payment verification
• Product inspection
• Packaging preparation
• Shipping label creation
• Carrier dispatch coordination

Obhasa reserves the right to delay or cancel orders when fraud prevention or payment verification measures require additional review.

2. Shipping Rates

We offer a simple and transparent flat-rate shipping structure for eligible orders.

Shipping charges are calculated and displayed during checkout before payment is completed.

Taxes, customs fees, import duties, or other government-imposed charges are not included unless specifically stated at checkout.

3. Estimated Delivery Time

Our estimated shipping timeframe includes both handling time and carrier transit time.

Delivery estimates are provided in business days and exclude:

• Weekends
• Public holidays
• Carrier service interruptions
• Severe weather events

Please note that delivery timelines are estimates only and are not guaranteed delivery dates.

4. Delivery Services and Shipping Carriers

Obhasa partners with trusted national carriers to ensure reliable and trackable deliveries.

Our shipping partners include:

• USPS
• UPS
• FedEx

Carrier selection depends on:

• Delivery destination
• Package size and weight
• Warehouse routing
• Carrier availability
• Operational efficiency

We reserve the right to choose the most appropriate shipping carrier for each order.

5. Shipment Tracking

Tracking information is provided for all eligible shipments.

Once your order has been shipped, you will receive a shipping confirmation email containing:

• Tracking number
• Carrier information
• Shipment status updates

Tracking activity may take 24–48 hours to appear after the shipping label is created.

Customers are responsible for monitoring shipment tracking updates after dispatch.

If tracking information is not received within a reasonable timeframe, please contact our support team at support@obhasa.com.

6. Shipping Destinations

Obhasa ships to eligible delivery regions supported by our shipping partners.

Shipping availability may vary depending on:

• Carrier restrictions
• Geographic limitations
• Government regulations
• Weather disruptions
• Delivery accessibility

We may be unable to deliver to:

• Certain remote areas
• Restricted military addresses
• Locations with limited carrier service
• Regions affected by operational disruptions

Customers are responsible for ensuring that the provided shipping address is accurate and complete.

7. Incorrect Shipping Information

Please review your shipping details carefully before placing an order.

Customers are responsible for providing:

• Correct recipient name
• Accurate street address
• Apartment or unit information
• Valid postal code
• Correct contact information

If incorrect or incomplete shipping information is submitted:

• Delivery delays may occur
• Packages may be returned
• Additional shipping fees may apply for reshipment

Obhasa is not responsible for lost or delayed shipments caused by inaccurate address information provided during checkout.

If you notice an error after placing your order, contact us immediately at support@obhasa.com.

Address modifications cannot always be guaranteed once an order enters processing or shipment stages.

8. Multiple Shipments

Certain orders may be shipped in separate packages depending on:

• Product availability
• Inventory location
• Package dimensions
• Carrier limitations

In such cases:

• Multiple tracking numbers may be issued
• Packages may arrive on different days
• Customers will not be charged additional shipping fees unless disclosed during checkout

9. Delivery Delays

Although we strive to meet estimated delivery windows, delays may occasionally occur due to circumstances beyond our control.

Possible causes include:

• Severe weather conditions
• Natural disasters
• Transportation disruptions
• High seasonal shipping volume
• Carrier operational delays
• Customs inspections
• Public holidays

Obhasa is not liable for carrier-related delays once a shipment has been transferred to the delivery provider.

However, we will make reasonable efforts to assist customers with shipment investigations when necessary.

10. Lost Packages

A shipment may be considered lost if:

• Tracking activity stops for an extended period
• The carrier confirms package loss
• Delivery cannot be verified

Before reporting a package as lost, customers should:

• Verify the shipping address
• Check around the delivery area
• Contact neighbors or household members
• Review tracking updates carefully

If assistance is needed, contact our support team with:

• Full name
• Order number
• Tracking number
• Description of the issue

We will coordinate with the carrier to investigate the shipment status.

Resolution times vary depending on carrier procedures and claim investigations.

11. Damaged Packages

Every order is packaged carefully to reduce the risk of shipping damage.

If your order arrives damaged:

1. Inspect the package immediately upon delivery
2. Take clear photos of:
• Exterior packaging
• Shipping label
• Damaged item(s)
3. Contact our support team promptly

Damage reports should be submitted within a reasonable timeframe after delivery.

Failure to report damage promptly may affect claim eligibility.

12. Missing Items

If your order arrives with missing items:

• Check all packaging materials carefully
• Confirm whether items were shipped separately
• Review your shipping confirmation email

If items are still missing, please contact support@obhasa.com with:

• Your order number
• Missing item details
• Photos of received packaging if applicable

Our team will investigate and provide assistance as quickly as possible.

13. Failed Delivery Attempts

Shipping carriers may attempt delivery multiple times depending on local carrier policies.

Packages may be returned to sender if:

• Delivery attempts are unsuccessful
• The recipient is unavailable
• The address is incomplete or invalid
• The package remains unclaimed

If a package is returned due to failed delivery attempts, additional shipping fees may apply for reshipment.

Customers are responsible for monitoring tracking information and coordinating delivery arrangements when necessary.

14. International Shipping and Customs

For international shipments, customers may be responsible for:

• Customs duties
• Import taxes
• Brokerage fees
• Local handling charges

These charges are determined by the destination country and are not controlled by Obhasa.

Customs processing may also extend delivery timelines beyond the estimated shipping window.

Customers are encouraged to review local import regulations before placing an order.

Obhasa is not responsible for delays caused by customs processing or government inspections.

15. Fraud Prevention and Security Review

To protect customers and prevent unauthorized transactions, certain orders may require additional verification.

Verification measures may include:

• Payment authorization checks
• Billing information validation
• Address confirmation
• Fraud screening procedures

Orders flagged for review may experience temporary processing delays.

Obhasa reserves the right to cancel orders that appear suspicious or fraudulent.

16. Customer Support

Our support team is available to assist with shipping-related questions, tracking concerns, and delivery issues.

To help us assist you more efficiently, please include:

• Your full name
• Order number
• Tracking number (if available)
• Detailed description of the issue

17. Shipping Restrictions

Certain products or destinations may be restricted due to:

• Shipping carrier policies
• Legal regulations
• Delivery accessibility
• Safety concerns

Obhasa reserves the right to refuse or cancel shipments that cannot be fulfilled safely or legally.

If a shipment cannot be completed, customers will be notified and refunded when applicable.

18. Policy Changes

Obhasa reserves the right to update or modify this Shipping Policy at any time without prior notice.

Changes may be implemented to reflect:

• Carrier service updates
• Operational adjustments
• Legal requirements
• Website policy improvements

Customers are encouraged to review this page periodically before placing orders.

Continued use of our website constitutes acceptance of the current Shipping Policy.

Thank you for shopping with Obhasa. We appreciate your trust and remain committed to delivering your jewelry purchases with professionalism, care, and reliable shipping service.